Privacy and legal

Company details

Platinum Pavers Ltd is a limited company registered in England and Wales.

• Company number: 16654984
• Registered office: 35 Colbren Square, Gwaun Cae Gurwen, Ammanford, Wales, SA18 1HS
• Email: Darrengriffiths@platinumpaversltd.com

Privacy policy

This policy explains what happens to the information you send us through the enquiry form on this website. Platinum Pavers Ltd is the data controller.

What we collect

• Your name, phone number, email address (optional) and postcode
• The service you are interested in and your message
• Any photos you choose to upload
• A one-way scrambled (hashed) version of your IP address, used only to stop the form being flooded with spam

Why we use it

We use it only to reply to your enquiry, arrange a site visit and give you a quote. The lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to enquiries and keeping the form free of spam.

We never sell your information or use it for marketing.

Who processes it for us

• Cloudflare, which hosts this website, stores enquiries and photos, and runs the Turnstile spam check on the form
• Our email provider, which delivers each enquiry to our inbox

How long we keep it

We keep enquiries for a period to be confirmed after our last contact with you, unless you become a customer, in which case we keep records as long as we need them for the job and our legal obligations.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us using the details above. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site does not use tracking or analytics cookies. Your browser remembers your light or dark mode choice on your device only. Cloudflare Turnstile runs a security check on the enquiry form.